Privacy Policy

Introduction

At Auto Access Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you use our website or engage our gate installation services. By accessing our website or utilising our services, you consent to the terms of this Privacy Policy.

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1. Information We Collect

1.1 Personal Information: When you request information or engage our services, we may collect personal information such as your name, email address, phone number, and physical address. This information is necessary to fulfil your requests and provide you with the best possible service.

1.2 Usage Information: We may collect non-personal information about your interactions with our website, including IP address, browser type, operating system, and pages visited. This information helps us analyse trends, administer the website, and improve our services.

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2. Use of Information

2.1 Service Delivery: We use the personal information you provide to deliver our gate installation services, including contacting you, scheduling appointments, and completing installations. We may also use your information to respond to your inquiries and provide customer support.

2.2 Marketing Communications: With your consent, we may use your personal information to send you promotional materials, updates, and newsletters about our products, services, and special offers. You have the right to opt-out of receiving such communications at any time.

2.3 Legal Obligations: We may disclose your personal information if required by law or when we believe in good faith that such action is necessary to comply with legal processes or protect our rights, safety, or property.

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3. Information Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

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4. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to outside parties unless necessary for providing our services or as required by law. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to their agreement to keep the information confidential.

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5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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6. Your Rights

You have the right to access, update, and correct your personal information. If you wish to exercise these rights or have any questions or concerns regarding your privacy, please contact us using the information provided below.

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7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Policy periodically for any updates. Your continued use of our website or services after any modifications signifies your acceptance of the revised Privacy Policy.

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8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Address: The Old Surgery, 342 Newsome Rd, Newsome, HD4 6LP

Phone: 01484 351748

Email: info@autoaccessgates.co.uk